Sign-In and Authentication Issues
Not Receiving Magic Link Email
- Check your spam/junk folder
- Verify you entered the correct email address
- Wait a few minutes — delivery can be delayed
- Try using a different sign-in method (Google, Apple, password)
- Check if your email provider blocks automated emails
"Invalid code" on OTP Verification
- Double-check the code from your email
- Use the most recent code if you requested multiple
- Codes expire — request a new one if expired
- Ensure you are entering the code for the correct email
"Too many attempts"
- Wait 15-30 minutes before trying again
- Verify you are using the correct credentials
- Try a different sign-in method
Google or Apple Sign-In Fails
- Check your internet connection
- For Google: Ensure you are signed into Google on your device
- For Apple: Ensure Face ID/Touch ID and Apple ID are configured
- Force-close Kled and try again
- Update Kled to the latest version
- Restart your device
"Phone Login Unavailable"Phone-based login has been discontinued. Use email (magic link or password), Google, or Apple Sign-In instead. If you previously used phone login, you will be prompted to link an email.
"Link Your Email" ScreenThis appears for users who signed up with only a phone number. You must link an email to continue using Kled. Enter a valid email, verify with the OTP code, and you are set. This cannot be skipped.