Identity Verification (KYC) and Tax Form Issues
Why Is It Required?KYC (Know Your Customer) is a legal requirement for platforms that process financial transactions. It prevents fraud and ensures compliance. You only need to verify once.
What You Need
- A valid government-issued photo ID (passport, driver's license, or national ID)
- Your device's camera for a selfie/liveness check
How to Complete It
- Go to Profile > KYC Center
- Tap "Start Verification"
- Scan your ID following the on-screen instructions
- Take a selfie for the liveness check
- Results are typically available in seconds
Verification Failed?
- Ensure your ID is valid and not expired
- Make sure the photo is clear and well-lit
- Hold your ID steady during scanning
- Use a well-lit room for the selfie
- Try again if the first attempt fails
- If you've been banned before your KYC will be automatically rejected
- If you have another account your KYC will be automatically rejected
Tax Forms
When Are They Required?
A tax form is required when your yearly Kled earnings reach $600 or more. You must submit the form before you can cash out once this threshold is hit.
US resident or citizen W-9
Non-US residentW-8BEN
How to Submit
- Go to Profile > Tax Information
- Select the appropriate form
- Fill out all required fields accurately
- Review, sign, and submit
- None — Not submitted yet
- Pending — Under review
- Complete — Accepted and approved
If your information changes and you need to submit a different form, contact team@kled.ai for assistance.
If your yearly earnings meet the IRS reporting threshold, Nitrility Inc. may issue a 1099-NEC or equivalent tax document. Consult a tax professional for advice on reporting your earnings.
KYC keeps failing:
- Clean your camera lens before scanning your ID
- Use a flat, well-lit surface for your ID
- Avoid glare on the ID surface
- Hold your device steady during scanning
- Ensure your ID is not expired
- Remove any ID holder or sleeve that might obscure text or photos
- If you've been banned before your KYC will be automatically rejected
- If you have another account your KYC will be automatically rejected
Wrong tax form submitted:
- Contact team@kled.ai to request a form change
- You may need to resubmit with the correct form type
I live in the US but submitted a W-8BEN (or vice versa):
- Contact team@kled.ai immediately to correct the form
- Cash outs may be blocked until the correct form is on file
